Name: Session XXI: From Data to Design (Townhall): Designing for Delight: Transforming Consumer Experience
Start: 2024-09-05T14:40:00+0530
End: 2024-09-05T14:50:00+0530

Thursday September 5, 2024 2:40pm - 2:50pm IST

Scarlet, Main Hall

Discover the evolution of design in engineering, focusing on enhancing customer experience (CX). Explore how innovative design principles and technologies create seamless, intuitive, and delightful user experiences and how there is greater focus on creating delightful CX. Learn from case studies and industry trends how design has become a strategic asset, driving consumer satisfaction and loyalty.

Speakers

Suresh Mandalika

Chief Digital & Technology Officer, United Breweries

Suresh Mandalika, Digital & Technology Director has over 15 years of rich experience in BFSI and consumer goods sectors, Suresh has previously worked with Capgemini and Unilever. Suresh comes in with strengths in creating digital capabilities, data-driven marketing, decision analytics... Read More →

Thursday September 5, 2024 2:40pm - 2:50pm IST
Scarlet, Main Hall

Townhall

nasscom Design & Engineering Summit 2024

Suresh Mandalika

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